Menu
EN

HTC smartphone keyboard started showing ads

Users of Android-powered HTC 10 and HTC U11 report ads appearing on the top of the stock keyboard. HTC representatives responded by an advice to remove the latest update of an app called TouchPal. It is an emoji keyboard preinstalled on HTC. There is supposed to be no ads in the preinstalled version, but ads show in the free (trial) app downloadable from Google Play Store.

It looks like the developers of the app have made a mistake and updated an ad-free app with the code prepared for the ad-supported app.

HTC promised to fix the problem, but a massive resentment outbreak in social media has probably done its damage to the reputation of the company.

TouchPal is a very popular application; so the problem could affect other devices. We decided to examine this keyboard. First of all to find out if it uses the entered text for targeting ads.

We did not detect any typed text forwarding. But the app is connected to at least five ad networks and conducts pretty active traffic exchange. Any input from the keyboard produces about ten requests to third-party domains. In the first 10 minutes of usage, the keyboard downloaded 3 megabytes of information from the domains of advertising networks. It also sent to the ad domains about 100-200 kilobytes of data. As a result, a single keyboard launch costs a user some money paid for traffic exchange. Very little money, but the free app turns out not so free after all.

What kind of data does the keyboard send to advertising services? A version of the device, OS, and browser, screen size, language zone and time zone, information about the network connection.

Meanwhile, this is not the first time that advertising conquers new interfaces and locations, and it's not always clear whether it's an error or a testing of a new ad format. A few months ago, users of smart assistants Google Home and Google Assistant heard audio advertising in voice responses.

The assistants have a MyDay option, which on request voices daily schedule, appointments, weather, reminders, traffic tips and other information. One day, having finished with the info, assistants added: "By the way, Disney’s live action Beauty and The Beast opens today". "In this version of the story, Belle is the inventor instead of Maurice. That rings truer if you ask me. For some more movie fun, ask me something about Belle".

Google first responded to the press: "This isn't an ad; the beauty in the Assistant is that it invites our partners to be our guest and share their tales". They later added that it "was a part of our My Day feature, where after providing helpful information about your day, we sometimes call out timely content".

One thing is clear: companies are looking for new ways to reach people with their proposals, announcements, offers, and deals. And we are looking for new ways to restrain and control these activities.

Liked this post?

AdGuard for Windows

AdGuard for Windows is more than an ad blocker. It is a multipurpose tool that blocks ads, controls access to dangerous sites, speeds up page loading, and protects children from inappropriate content.
User Reviews: 12960
4.7 out of 5
By downloading the program you accept the terms of the License agreement
Read more

AdGuard for Mac

AdGuard for Mac is a unique ad blocker designed with macOS in mind. In addition to protecting you from annoying ads in browsers and apps, it shields you from tracking, phishing, and fraud.
User Reviews: 12960
4.7 out of 5
By downloading the program you accept the terms of the License agreement
Read more

AdGuard for Android

AdGuard for Android is a perfect solution for Android devices. Unlike most other ad blockers, AdGuard doesn't require root access and provides a wide range of app management options.
User Reviews: 12960
4.7 out of 5
By downloading the program you accept the terms of the License agreement

AdGuard for iOS

The most advanced ad blocker for Safari: it makes you forget about pop-up ads, speeds up page loading, and protects your personal data. A manual element-blocking tool and highly customizable settings help you tailor the filtering to your exact needs.
User Reviews: 12960
4.7 out of 5
By downloading the program you accept the terms of the License agreement

AdGuard Browser Extension

AdGuard is the fastest and most lightweight ad blocking extension that effectively blocks all types of ads on all web pages! Choose AdGuard for the browser you use and get ad-free, fast and safe browsing.
User Reviews: 12960
4.7 out of 5

AdGuard for Safari

Ad blocking extensions for Safari are having hard time since Apple started to force everyone to use the new SDK. AdGuard extension is supposed to bring back the high quality ad blocking back to Safari.
User Reviews: 12960
4.7 out of 5
App Store
Download
By downloading the program you accept the terms of the License agreement

AdGuard Home

AdGuard Home is a network-wide software for blocking ads & tracking. After you set it up, it’ll cover ALL your home devices, and you don’t need any client-side software for that. With the rise of Internet-Of-Things and connected devices, it becomes more and more important to be able to control your whole network.
User Reviews: 12960
4.7 out of 5

AdGuard Content Blocker

AdGuard Content Blocker will eliminate all kinds of ads in mobile browsers that support content blocker technology — namely, Samsung Internet and Yandex.Browser. While being more limited than AdGuard for Android, it is free, easy to install and still provides high ad blocking quality.
User Reviews: 12960
4.7 out of 5
By downloading the program you accept the terms of the License agreement
Read more

AdGuard Assistant

A companion browser extension for AdGuard desktop apps. It offers an in-browser access to such features as custom element blocking, allowlisting a website or sending a report.
User Reviews: 12960
4.7 out of 5
Assistant for Chrome Is it your current browser?
Install
By downloading the program you accept the terms of the License agreement
Assistant for Firefox Is it your current browser?
Install
By downloading the program you accept the terms of the License agreement
Assistant for Edge Is it your current browser?
Install
By downloading the program you accept the terms of the License agreement
Assistant for Opera Is it your current browser?
Install
By downloading the program you accept the terms of the License agreement
Assistant for Yandex Is it your current browser?
Install
By downloading the program you accept the terms of the License agreement
Assistant for Safari Is it your current browser?
If you can't find your browser, try the old legacy Assistant version, which you can find in AdGuard extension settings.

AdGuard Temp Mail β

A free temporary email address generator that keeps you anonymous and protects your privacy. No spam in your main inbox!
User Reviews: 12960
4.7 out of 5

AdGuard for Android TV

AdGuard for Android TV is the only app that blocks ads, guards your privacy, and acts as a firewall for your Smart TV. Get warnings about web threats, use secure DNS, and benefit from encrypted traffic. Relax and dive into your favorite shows with top-notch security and zero ads!
User Reviews: 12960
4.7 out of 5
Downloading AdGuard To install AdGuard, click the file indicated by the arrow Select "Open" and click "OK", then wait for the file to be downloaded. In the opened window, drag the AdGuard icon to the "Applications" folder. Thank you for choosing AdGuard! Select "Open" and click "OK", then wait for the file to be downloaded. In the opened window, click "Install". Thank you for choosing AdGuard!
Install AdGuard on your mobile device